Privacy Policy

Effective date: 12 March 2026 · Eregar LTD

Eregar LTD ("we", "us", "our") operates the Storage Doctor mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the App you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information You Provide

If you contact us at storagedoctor@eregar.com, we may collect your email address and message content solely to respond to your enquiry.

1.2 Photo Library Access

The App requests access to your device's photo library to identify duplicate, similar, and large media files. All photo analysis is performed entirely on your device. We never upload, transmit, or store your photos or videos on any server.

1.3 Automatically Collected Information

DataPurposeProvider
IDFA (Advertising Identifier)Ad attribution — understanding which ads lead users to the AppTenjin
Device type, OS version, localeAnalytics & attributionTenjin, Mixpanel
In-app events (e.g. scan started, subscription purchased)Product analytics & improving user experienceMixpanel
Purchase & subscription dataSubscription management, revenue analyticsRevenueCat
IP address (anonymised)Approximate country-level location for attributionTenjin
SKAdNetwork conversion valuesPrivacy-preserving ad measurement (Apple framework)Apple, Tenjin

2. How We Use Your Information

3. App Tracking Transparency (ATT)

On iOS 14.5 and later, we request your permission before accessing the IDFA via Apple's App Tracking Transparency framework. If you decline, we will not collect your IDFA and ad attribution will rely on privacy-preserving methods such as SKAdNetwork. You can change your choice at any time in Settings > Privacy & Security > Tracking.

4. Third-Party Services

We use the following third-party services, each with their own privacy policies:

We do not sell your personal data to any third party.

5. Data Retention

Analytics and attribution data is retained for as long as necessary to fulfil the purposes described in this policy, typically no longer than 24 months. You may request deletion at any time (see Section 8).

6. Data Security

We implement commercially reasonable technical and organisational measures to protect information processed through third-party services. However, no method of electronic transmission or storage is 100% secure.

7. Children's Privacy

The App is not directed at children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Your Rights

Depending on your jurisdiction (including under UK GDPR and EU GDPR), you may have the right to:

To exercise any of these rights, contact us at storagedoctor@eregar.com. We will respond within 30 days.

9. International Transfers

Our third-party service providers may process data outside the UK/EEA. Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective date" at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Eregar LTD
Email: storagedoctor@eregar.com